AlfaNow is the Cross Border Payments product of AlfaNow
Payment Services LLC licensed by Central Bank of UAE.
Our solutions are designed to provide customers with a seamless
payment experience that is secure, reliable, and cost-effective.
AlfaNow provides Customer to Customer, Business to Business,
Business to Customer & Customer to Business transactions between countries. Few of the key
products include Cash Payout, Bank Payout, Wallet Payout, Card Payout, Utility Payments,
Business Payments into bank accounts etc.
To avail AlfaNow service you need to walk into our agent partner
locations, once you complete your KYC registration you will be able to avail our service.
AlfaNow uses advanced encryption and security protocols to protect
your personal and financial information. Our services comply with industry standards and
regulations to ensure the safety of your transactions.
Fees vary depending on the amount, destination, and payment method.
No, we provide a transparent fee structure. Any charges or fees
will be clearly displayed before you finalize your transfer.
Yes, once your transfer is processed, you will receive a tracking
number or reference code. You can use this to monitor the status of your transfer through
our AlfaNow website or from our agent location.
Depending on the exchange or partner you're sending from, they
accept a variety of payment methods, including cash, credit/debit cards, bank transfers, and
online payment systems.
To comply with regulatory requirements, Agent partner may ask for
identification documents such as a passport or residency ID etc., This helps us verify your
identity and prevent fraud.
Yes, we are regulated by Central Bank of UAE. This ensures that we
adhere to industry standards and legal requirements.
We need additional information to understand why you use AlfaNow
and the relationship between you and the person or entities you're transacting with. The
more information you provide, the quicker we'll be able to complete your request.
Transfer times vary based on the destination and payment method.
Most transactions are processed within minutes to a few hours, but some may take longer
depending on local banking systems.
Check the transaction status using your tracking number. If there
are any issues or delays, contact our customer support for assistance, or our agent
partners.
