Privacy & Policy

AlfaNow Payment services LLC - a subsidiary of Al Fardan Exchange - Sole Proprietorship L.L.C. is regulated by the Central Bank of the UAE

At AlfaNow Payment Services LLC, we are committed to safeguarding your privacy and ensuring the confidentiality of your personal information. Protecting your data is a core value in how we conduct our business. This Privacy Policy outlines the measures we take to protect your privacy and the steps we take to keep your information secure.

Definition:

“We”, “Our”, and “Us”, refers to AlfaNow Payment services LLC

“You” and “Your”, refers to the person or agent visiting this site and using our services.

Non-public Personal Information refers to any data or information that is personal in nature and not available to the public. Any collection of such information by us is solely for the purpose of providing the best service possible to you. For ease of reference, we will simply refer to this as "Information”.

We collect, use and disclose the following information:

Your personal information which you provide for the purpose of processing your Payment Instruction (Remittance/ Transaction). This information may include but is not limited to your name, date of birth, nationality, address, email, and phone number

Transaction Information: This includes details of your transactions with us, such as payment history and the parties involved in these transactions.

We collect this information to execute your Transaction, enhance the services we offer, improve your experience while browsing our website, customize your profile and preferences on our site, send you updates, product information, service notifications, and promotions that match your needs, Track aggregated user behaviour on our website, which helps us improve the design, layout, and functionality of the site.

Cookies:- We may use cookies on our website to track returning users and enhance the customization of their experience. A cookie is a small file stored on your computer by the website server. It contains personal information, such as a user identification code, Customized preference, a record of pages visited.

Our Security Measures:

At AlfaNow Payment Services LLC, we value your trust and are committed to safeguarding the security of your personal information. To that end, we employ reasonable and effective security measures, in line with industry standards, to protect against unauthorized access to personally identifiable and account-related information collected through our website.

We implement a range of security measures to protect your information from loss, misuse, and alteration during transmission. One of these measures includes using SSL protocol to encrypt data as it is transmitted to and from our website, ensuring that your sensitive information is securely processed.

Additionally, we take operational, procedural, and personnel safeguards to limit access to your information. Only authorized personnel within AlfaNow Payment Services LLC have access to your personal data, and we take steps to ensure that no one outside of our organization can access this information without proper authorization.

To further maintain the security of your account, we recommend that you keep your username and password confidential and avoid sharing them with others.

While no method of data transmission over the internet can be 100% secure, we take all reasonable measures to protect your information once it is received. In the event that we no longer need your data, we will securely destroy or anonymize it to ensure your continued privacy.

Changes to This Privacy Policy:

Please be aware that we may, from time to time, update or modify this Privacy Policy, in whole or in part, without prior notice. As such, we encourage you to periodically review this page to ensure you are aware of any changes.

Your continued use of our website and services will signify your acceptance of the most current version of the Privacy Policy.